We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.
- Returns:
- You may return eligible items within 15 days of the purchase date for a full refund.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
- Returns are subject to inspection and approval by our team.
- Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 business days.
- Exchanges:
- If you need to exchange an item for a different size or model, please contact us to arrange the exchange.
- Exchanges are subject to availability, and the replacement item will be shipped once the original item is returned and inspected.
- Non-Returnable Items:
- Certain items such as custom-cut plywood, special-order hardware, and clearance items are non-returnable unless they are damaged or defective upon receipt.
- Shipping:
- Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part or the item is defective.
- We recommend using a trackable shipping service for return shipments.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
We reserve the right to update or modify this policy at any time without prior notice.